This page is for Scorly, the sheet music reader for Android by ananasi. You only have a Scorly account if you signed in to sync, in Settings → Sync. Scorly works without one, and if you never signed in there is nothing to delete.
If you do not see a Sync section in Settings, use the email route below.
In the app
- Open Scorly and go to Settings.
- In the Sync section, choose Delete account.
- Confirm. You need a connection; if there is none, Scorly says so and deletes nothing.
The account is deleted at once. Every other device signed in to it is signed out the next time it is online, and says the account was deleted.
Without the app
If you no longer have a device with Scorly on it, write to support@scorlyapp.com from the email address you signed in with, and ask for the account to be deleted. This also works if you still have the app but do not see a Sync section in it. It is deleted by hand, within 30 days, and you get a reply when it is done. A request from another address is answered with a question, not a deletion: the address is how the account is found, and the only way to know the request is yours.
What is deleted
- The account: its identifier, your name, your email address, and when it was made.
- Your Google sign-in: Google's identifier for your Google account, and when it was first used.
- Every device signed in to the account: each installation's identifier, the device's name, when it was last used, and the keys that kept it signed in.
- Whether the account may use sync.
Nothing is deleted from your devices. Your scores, setlists, annotations and settings stay where they are, and so do backups in your own Google Drive, which are not part of the account.
What is kept, and for how long
- One-way hashes of the account's former sign-in keys, linked to nothing else, so that its other devices can be told the account was deleted. Each is removed once the key it came from would have expired — at most 90 days after that device was last used.
- Cloudflare's recovery copies of the server's database hold earlier states for up to 30 days. After that the deletion is complete everywhere.
Nothing else is kept. If you sign in again with the same Google account afterwards, you get a new, empty account.
The privacy policy describes everything the account holds while it exists.